Say the right things: Using effective classroom communication

<h2>I gave a keynote presentation recently that was rather a biggie&period;<&sol;h2>&NewLine;<p>A mixture of a large and influential audience&comma; some trusted peers and the delivery of some new content meant I knew that I needed to prepare well&period; And I did&period; I’d prepared a carefully constructed sequence in my head of the key points I would make&comma; the stories that would accompany them and the neat segues I’d make to the next slide&comma; speaking for just a moment to it before hitting the clicker and allowing the audience to see perfectly selected picture&period;<&sol;p>&NewLine;<p>The sequence included quotes from exceedingly clever and famous educators like Alvin Toffler who said &OpenCurlyDoubleQuote; …&period;&period; &OpenCurlyDoubleQuote;&period; Umm&comma; what exactly did Toffler have to say again&quest; I knew it was profound&period; I knew it was relevant and I knew I was going to use the quote at exactly the transition between slides four and five&period;<&sol;p>&NewLine;<p>Where had those damn words gone&excl;&quest; Panic set in and between umms and aahs I spent a millisecond chastising myself for the preparation I’d done being off the mark&period; In practice&comma; you see&comma; I’d gotten to the end of the point of Slide Four and reminded myself – &OpenCurlyDoubleQuote;Toffler quote”&period; Toffler quote&comma; Toffler quote&comma; Toffler quote – I’d said it to myself dozens of times&period; What I hadn’t done was commit to actual words in that quote to memory&period;<&sol;p>&NewLine;<p>I was under pressure&comma; I was emotional&period; And in an emotional state&comma; locating the right words from within our long-term memory is a task of significant difficulty&period;<&sol;p>&NewLine;<p>But at least this was just one moment&period; I think this is a quandary&comma; finding the right words&comma; that teachers find themselves in each and every day&period; So &comma;what are the words that we should commit to memory so that we don’t have to find them when the emotion of the learning environment bobs up&quest;<&sol;p>&NewLine;<p>Well&comma; I’d contend that it doesn’t matter quite so much that they are exactly the RIGHT words as it does to just have SOME words ready&period; I’d suggest memorising some statements like those below for moments that invariably make teachers just a tad emotional&period;<&sol;p>&NewLine;<p><img class&equals;"aligncenter size-full wp-image-13006" src&equals;"https&colon;&sol;&sol;www&period;school-news&period;com&period;au&sol;wp-content&sol;uploads&sol;2019&sol;03&sol;Capture-1&period;jpg" alt&equals;"" width&equals;"754" height&equals;"384" &sol;><&sol;p>&NewLine;<p>The words above may not work each time and they may not be the best words available&comma; but they are the words that I’ve committed to long-term memory and that I’ve chosen to use whenever an emotion inducing impetus presents in my work&period; These words have served me well – and they’re certainly more effective than the gobbledygook that I’d likely muster if I was constructing sentences in the heat of the moment&period;<&sol;p>&NewLine;<p>The neo-cortex of the human brain is just amazing with words&period; It’s the reason you can remember the words to songs that you don’t even like&period; Why not use that capacity to save and store something more useful than the lyrics to Milli Vanilli’s &OpenCurlyDoubleQuote;Girl&comma; I’m Gonna Miss You”&quest;<&sol;p>&NewLine;<p>For the record&comma; the Toffler quote was &OpenCurlyDoubleQuote;The illiterate of the 21st Century will not be those who can’t read and write&comma; but those who can’t learn&comma; unlearn and then relearn&period;” I muttered something like that on stage eventually&period;<&sol;p>&NewLine;

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Adam Voigt

Adam Voigt is the Founder & Director of Real Schools. Built upon years of experience as a successful Principal, Real Schools helps schools to build and sustain strong, relational School Cultures. A speaker of local and international renown, Adam has delivered a TED Talk and is the schools/education expert for The Project”.

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