Keeping schools and learning safe online during COVID-19

In response to the COVID-19 pandemic, cybersecurity in schools has emerged as a critical element to protect against financial loss, disruption and keeping teachers and students safe.

<h3>The education sector in general has been progressing with its cybersecurity posture and maturity at varying rates&period;<&sol;h3>&NewLine;<p>Higher Education has been moving to online delivery methods over several years and many have dedicated cybersecurity teams within the broader IT group&period; Schools&comma; on the other hand&comma; were not as well positioned to support the multiple aspects of moving to large-volume online learning&period; Schools have now increased security obligations particularly when keeping student data and content safe&period;<&sol;p>&NewLine;<p>Since COVID-19 struck&comma; those responsible for IT in schools have been rushing to patch &OpenCurlyQuote;all the things’&comma; prepare for disaster recovery&comma; business continuity&comma; conduct third-party and vendor risk assessments&comma; create cyber security incident response plans&comma; write new policies and procedures&comma; source equipment&comma; ensure everyone has a VPN &lpar;Virtual Private Network&rpar; ready to go&comma; is using strong passwords&comma; MFA &lpar;Multi-factor Authentication&rpar; is being used wherever possible&comma; and monitoring the increased internet traffic as everyone studies remotely – just to name a few&period;<&sol;p>&NewLine;<p>But who is upskilling administrative and support staff&comma; teachers&comma; parents and students on all these new devices&comma; applications and cybersecurity risks&quest; <&sol;p>&NewLine;<p>Unfortunately&comma; it’s too late to help us during this current pandemic but cybersecurity should be embedded into the school curriculum&period; If we were to start with foundational aspects then build on it each year throughout school and higher education&comma; we would be in a position of strength with an army of human firewalls ready with the knowledge to protect themselves and their future workplace from cyber threats&period; <&sol;p>&NewLine;<p>If this utopia existed now&comma; the risk level would be much lower from a cybersecurity awareness and safety point of view&comma; as teachers and students embark on remote learning&period;<&sol;p>&NewLine;<p>As it stands&comma; cybersecurity awareness in K-12 is low leaving school systems open to digital attack with exploitable security vulnerabilities because users are now interacting with multiple&comma; and mostly new&comma; applications without the proper education and awareness to protect their privacy and deter attacks&period;<&sol;p>&NewLine;<p>The risks are considerably higher in our current climate&period;  In March&comma; coronavirus-related phishing attacks went up 667&percnt; and every single country around the globe has now been hit with at least one phishing attack related to the pandemic&period; It’s more important than ever to start educating teachers&comma; parents and students about the various ways cyber criminals will try to entrap you&period; <&sol;p>&NewLine;<p>Here are some tips to help&period;<&sol;p>&NewLine;<p><strong>Cybersecurity Education<&sol;strong><&sol;p>&NewLine;<p>Take a position of  &OpenCurlyQuote;everyone knows nothing’ and provide relevant new school <a href&equals;"https&colon;&sol;&sol;www&period;knowbe4&period;com&sol;products&sol;kevin-mitnick-security-awareness-training&sol;">security awareness training<&sol;a> across the board&period; School employees and students need the knowledge to make better security decisions online&period;  Teachers will also require resources to share with their students and parents&period;<&sol;p>&NewLine;<p><strong>Email Red Flags<&sol;strong><&sol;p>&NewLine;<p>There is a misconception that school email is somehow protected from hacking&comma; which is incorrect&period;  Make sure everyone knows how to spot the <a href&equals;"https&colon;&sol;&sol;www&period;knowbe4&period;com&sol;hubfs&sol;22RedFlags&period;pdf">red flags<&sol;a> in email&period; <&sol;p>&NewLine;<p><strong>Zoom&comma; Skype and other Video Platforms<&sol;strong><&sol;p>&NewLine;<p>Schools must have the right encryption&comma; controls around access&comma; who is in the video session so you can’t get &OpenCurlyDoubleQuote;zoom boomed”&comma; and secure sharing of records and&comma; of course&comma; making sure the right settings are on for privacy&period; <&sol;p>&NewLine;<p><strong>Google Classrooms<&sol;strong><&sol;p>&NewLine;<p>Ensure that your cloud services are hosted on a secure environment for privacy and data storage&period;  Make sure the kids know how to use Google Classrooms&period;<&sol;p>&NewLine;<p><strong>For Parents and Caregivers<&sol;strong><&sol;p>&NewLine;<ul>&NewLine;<li>Change the password on your home modem&period;<&sol;li>&NewLine;<li>Set up all the necessary parental controls and security protection on all your devices&period;<&sol;li>&NewLine;<li>Get a VPN &lpar;virtual private network&rpar; if the school hasn’t set one up yet&period;<&sol;li>&NewLine;<li>Spend some time with your kids and get them to show you the applications they are going to be using in their online learning&period;<&sol;li>&NewLine;<&sol;ul>&NewLine;<p>If in doubt about the cyber risk to your school or how to protect it&comma; seek professional advice – better safe than sorry&excl;<&sol;p>&NewLine;

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Jacqueline Jayne

Jacqueline Jayne is the Security Awareness Advocate at KnowBe4.

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