Using empathy to problem solve with ‘design thinking’

<div class&equals;"page-property aem-GridColumn aem-GridColumn--default--12">&NewLine;<div class&equals;"gel-lead">&NewLine;<h2>A finalist in last year’s Game Changer Challenge&comma; Mount Terry Public School&comma; is now integrating design thinking into its curriculum planning after seeing the benefits of students using empathy as key strategy&period; <&sol;h2>&NewLine;<&sol;div>&NewLine;<&sol;div>&NewLine;<div class&equals;"page-property aem-GridColumn aem-GridColumn--default--12">&NewLine;<p>Students at Mount Terry Public School in Albion Park are using &&num;8217&semi;empathy&&num;8217&semi; and &&num;8216&semi;collaboration&&num;8217&semi; to solve problems following the school&&num;8217&semi;s experience at last year&&num;8217&semi;s Game Changer Challenge&period;<&sol;p>&NewLine;<p>A team comprising two Year 5 and four Year 6 students was a finalist in the 2019 Game Changer Challenge &lpar;GCC&rpar; where they were exposed to the design thinking approach to solving complex problems&period;<&sol;p>&NewLine;<p>Design thinking has been described as bringing our heads&comma; hearts and hands together to find innovative solutions to complex problems with empathy and collaboration being the core principles&period;<&sol;p>&NewLine;<p>The process starts by giving everyone experiencing the problem a chance to be heard &lpar;empathy&rpar;&period; The other stages are define&comma; ideate&comma; prototype and test&period; These stages generally follow each other&comma; working in back-and-forth feedback loops&period;<&sol;p>&NewLine;<p><a href&equals;"http&colon;&sol;&sol;education&period;nsw&period;gov&period;au&sol;game-changer-challenge">The 2020 Game Changer Challenge is off and running and this year&&num;8217&semi;s question is &&num;8216&semi;how might we use technology to bring everyone in our community closer together&quest;&&num;8217&semi;<&sol;a><&sol;p>&NewLine;<p>Mount Terry teacher and Gifted and Talented &lpar;GAT&rpar; Coordinator Evan Livingstone said the 2019 Game Changer Challenge and the design thinking process at the heart of the competition was a &&num;8216&semi;fantastic experience&&num;8217&semi;&period;<&sol;p>&NewLine;<blockquote>&NewLine;<p>&&num;8216&semi;We were particularly impressed with the empathising nature of the process that effectively humanised both the students&&num;8217&semi; understanding of the problem as well as their approach to arrive at a more effective solution&comma;&&num;8217&semi; he said&period;<&sol;p>&NewLine;<&sol;blockquote>&NewLine;<p>The problem all GCC entrants were tasked to solve last year was &&num;8216&semi;how can we humanise technology&quest;&&num;8217&semi; to which the Mount Terry team responded by designing a robotic arm smart device that can solve human problems&period;<&sol;p>&NewLine;<p>&&num;8216&semi;The robotic arm would be able to perform a range of problem-solving tasks like calling emergency services if an elderly lady falls&comma; or conflict resolution where it intervenes when a brother and sister are fighting&comma;&&num;8217&semi; Mr Livingstone said&period;<&sol;p>&NewLine;<p>To enter the challenge&comma; the team had limited time to put together a video outlining their vision for their robotic arm smart device&period;<&sol;p>&NewLine;<blockquote>&NewLine;<p>&&num;8216&semi;It was challenging but the team had a ball doing it and were very excited to be selected for the finals&comma;&&num;8217&semi; Mr Livingstone said&period;<&sol;p>&NewLine;<&sol;blockquote>&NewLine;<p>&&num;8216&semi;They were also able to learn new skills&semi; producing the video and composing the music for it&period;&&num;8217&semi;<&sol;p>&NewLine;<p>Teachers involved in the Game Changer Challenge&comma; Mr Livingstone and Jean Boyd&comma; were so impressed with design thinking that they have integrated the process into their respective streams of teaching&comma; Mr Livingstone in his work with GAT students and Mrs Boyd in a science unit relating to natural disasters&period;<&sol;p>&NewLine;<blockquote>&NewLine;<p>&&num;8216&semi;We felt this process showed great potential to unlock a deeper engagement and understanding of complex problems and how they can be solved more effectively&comma;&&num;8217&semi; Mr Livingstone said&period;<&sol;p>&NewLine;<&sol;blockquote>&NewLine;<p>&&num;8216&semi;We&&num;8217&semi;re also planning to expose this method to other staff members at Mount Terry to help them provide learning experiences that challenge and therefore engage their students more effectively&period;&&num;8217&semi;<&sol;p>&NewLine;<&sol;div>&NewLine;

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NSW Department of Education

This story was written by the NSW Department of Education. School News shares it with permission.

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