Categories: NewsEducation

School banking programs target ‘vulnerable consumers’. But research shows kids are smarter than you think

<h3>The ACT Legislative Assembly recently <a href&equals;"https&colon;&sol;&sol;www&period;abc&period;net&period;au&sol;news&sol;2021-02-11&sol;school-banking-programs-to-end-in-canberra-from-july&sol;13141232">passed a motion<&sol;a> to ban banking programs&comma; like Commonwealth Bank’s Dollarmites&comma; from schools later this year&period;<&sol;h3>&NewLine;<p>The move comes a few <a href&equals;"https&colon;&sol;&sol;www&period;abc&period;net&period;au&sol;news&sol;2020-11-29&sol;victoria-bans-banks-running-school-programs-like-dollarmites&sol;12932290">months after Victoria announced<&sol;a> it would also ban such programs in state schools&period;<&sol;p>&NewLine;<p>The Australian Securities and Investments Commission’s &lpar;ASIC&rpar; two-year review of school banking programs was released in December 2019&period; It <a href&equals;"https&colon;&sol;&sol;asic&period;gov&period;au&sol;about-asic&sol;news-centre&sol;find-a-media-release&sol;2020-releases&sol;20-324mr-asic-releases-review-of-school-banking-programs&sol;">found<&sol;a>&comma; among other matters&colon;<&sol;p>&NewLine;<blockquote>&NewLine;<p>young children are vulnerable consumers and are exposed to sophisticated advertising and marketing tactics by school banking program providers&period;<&sol;p>&NewLine;<&sol;blockquote>&NewLine;<p>But <a href&equals;"https&colon;&sol;&sol;eprints&period;qut&period;edu&period;au&sol;199421&sol;">our research<&sol;a> suggests many young children are aware of marketing tactics&comma; and not as vulnerable as we think&period;<&sol;p>&NewLine;<h2>The banking programs<&sol;h2>&NewLine;<p>Much of the criticism of school banking programs has been directed at the Commonwealth Bank’s <a href&equals;"https&colon;&sol;&sol;www&period;commbank&period;com&period;au&sol;banking&sol;kids&sol;dollarmites&period;html">Dollarmites<&sol;a> &lpar;running in Australian schools <a href&equals;"https&colon;&sol;&sol;www&period;commbank&period;com&period;au&sol;banking&sol;school-banking&period;html">since 1931<&sol;a>&rpar;&period; But the ASIC report found at least ten such programs were active across schools nationally&period;<&sol;p>&NewLine;<p>While around 63&percnt; of Australian primary schools had joined a school banking program&comma; <a href&equals;"https&colon;&sol;&sol;download&period;asic&period;gov&period;au&sol;media&sol;5893493&sol;rep676-published-15-december-2020&period;pdf">most primary school students &lpar;92&percnt;&rpar;<&sol;a> did not participate or have accounts&period;<&sol;p>&NewLine;<p><amp-twitter data-tweetid&equals;"1219158125783052288" layout&equals;"responsive" width&equals;"600" height&equals;"480"><&sol;amp-twitter><&sol;p>&NewLine;<p>A survey of <a href&equals;"https&colon;&sol;&sol;download&period;asic&period;gov&period;au&sol;media&sol;5893493&sol;rep676-published-15-december-2020&period;pdf">1&comma;349 Australian residents<&sol;a> found most &lpar;84&percnt;&rpar; parents with children participating in school banking programs were satisfied with the program and 63&percnt; supported financial institutions offering bank accounts to students through school programs&period;<&sol;p>&NewLine;<p>But the survey also identified 51&percnt; of parents had concerns about financial institutions marketing to young primary school students&period;<&sol;p>&NewLine;<p>The inference children are vulnerable consumers appears to drive the narrative toward removing such programs from schools&period;<&sol;p>&NewLine;<h2>What’s a vulnerable consumer&quest;<&sol;h2>&NewLine;<p>Vulnerability stems from consumers who <a href&equals;"https&colon;&sol;&sol;www&period;emerald&period;com&sol;insight&sol;content&sol;doi&sol;10&period;1108&sol;jsm-05-2017-0156&sol;full&sol;html&quest;casa&lowbar;token&equals;ZpSw27rVWhYAAAAA&colon;cnqWrVEK5L6hupDTRTFIyWuTDromTWRSCh3jwDs2&lowbar;XKYXB0PDa4OD5xgzKGVOjWHXJndu2BgUlJqVPuylndecEzy0rG5zy9J-WynWz6bWKx6CqAw-cNk">enter service exchanges with some type of disadvantage<&sol;a>&period; These might be personal or social characteristics&comma; which may lead to discriminatory — or even predatory — actions by providers&period;<&sol;p>&NewLine;<p>Many consumers find themselves vulnerable because they lack expertise regarding the services they are purchasing &lpar;such as financial services or insurance&rpar;&period;<&sol;p>&NewLine;<p>Children have long been viewed as particularly vulnerable in society&comma; especially when it came to the sophisticated marketing of products like junk food&comma; cigarettes or alcohol&period; There have been strong arguments to ban marketing communications targeting children in many countries &lpar;such as in <a href&equals;"http&colon;&sol;&sol;calgaryherald&period;com&sol;health&sol;family-child&sol;dr-peter-nieman-the-pros-and-cons-of-advertising-to-young-children">Europe<&sol;a>&comma; <a href&equals;"https&colon;&sol;&sol;www&period;apa&period;org&sol;pi&sol;families&sol;resources&sol;advertising-children&period;pdf">the United States<&sol;a> and <a href&equals;"https&colon;&sol;&sol;theconversation&period;com&sol;social-media-platforms-need-to-do-more-to-stop-junk-food-marketers-targeting-children-140772">Australia<&sol;a>&rpar;&period;<&sol;p>&NewLine;<div data-react-class&equals;"Tweet" data-react-props&equals;"&lbrace;&quot&semi;tweetId&quot&semi;&colon;&quot&semi;1339728343487406084&quot&semi;&rcub;"> <&sol;div>&NewLine;<p>Yet&comma; a 2017 <a href&equals;"https&colon;&sol;&sol;eprints&period;qut&period;edu&period;au&sol;199426&sol;">review of studies and tests<&sol;a> on the vulnerability of young children as consumers concluded&colon;<&sol;p>&NewLine;<blockquote>&NewLine;<p>Although the bases and measures of children’s vulnerability have existed for over 40 years&comma; little of this research has been able to link children’s vulnerability to their consumption&period; A review of these tests reveals causes for inconsistencies and their implications for further research and public policy remedies for children’s vulnerability&period;<&sol;p>&NewLine;<&sol;blockquote>&NewLine;<h2>We put it to the test<&sol;h2>&NewLine;<p>Children under eight years old are viewed as especially vulnerable to marketing communications because they do not have sufficient knowledge about &OpenCurlyDoubleQuote;<a href&equals;"https&colon;&sol;&sol;onlinelibrary&period;wiley&period;com&sol;doi&sol;abs&sol;10&period;1002&sol;mar&period;21266">persuasive advertising messages<&sol;a>”&period;<&sol;p>&NewLine;<p>We showed a video of a toy advertisement to <a href&equals;"https&colon;&sol;&sol;eprints&period;qut&period;edu&period;au&sol;199421&sol;">233 children&comma; aged four to seven<&sol;a>&period; We were conscious the young children may not have the verbal ability to articulate responses to questions&period; So we used images of children’s movies&comma; television programs and advertisements so the children could identify what they believed was the nature of the toy advertisement&period; Children could select whether they thought it was a movie&comma; a TV show or an advertisement&period;<&sol;p>&NewLine;<p>We then used other images for children to identify whether they believed the source of the advertisement was a toy manufacturer&comma; a teacher or a parent&period;<&sol;p>&NewLine;<p>Children could also indicate the intentions of the adverts&comma; such as &OpenCurlyDoubleQuote;because they want you to know about the toy” or &OpenCurlyDoubleQuote;because they want you to buy the toy”&period;<&sol;p>&NewLine;<figure class&equals;"align-center "><img src&equals;"https&colon;&sol;&sol;images&period;theconversation&period;com&sol;files&sol;386034&sol;original&sol;file-20210224-21-1cm&fjlig;u7&period;PNG&quest;ixlib&equals;rb-1&period;1&period;0&amp&semi;q&equals;45&amp&semi;auto&equals;format&amp&semi;w&equals;754&amp&semi;fit&equals;clip" sizes&equals;"&lpar;min-width&colon; 1466px&rpar; 754px&comma; &lpar;max-width&colon; 599px&rpar; 100vw&comma; &lpar;min-width&colon; 600px&rpar; 600px&comma; 237px" srcset&equals;"https&colon;&sol;&sol;images&period;theconversation&period;com&sol;files&sol;386034&sol;original&sol;file-20210224-21-1cm&fjlig;u7&period;PNG&quest;ixlib&equals;rb-1&period;1&period;0&amp&semi;q&equals;45&amp&semi;auto&equals;format&amp&semi;w&equals;600&amp&semi;h&equals;599&amp&semi;fit&equals;crop&amp&semi;dpr&equals;1 600w&comma; https&colon;&sol;&sol;images&period;theconversation&period;com&sol;files&sol;386034&sol;original&sol;file-20210224-21-1cm&fjlig;u7&period;PNG&quest;ixlib&equals;rb-1&period;1&period;0&amp&semi;q&equals;30&amp&semi;auto&equals;format&amp&semi;w&equals;600&amp&semi;h&equals;599&amp&semi;fit&equals;crop&amp&semi;dpr&equals;2 1200w&comma; https&colon;&sol;&sol;images&period;theconversation&period;com&sol;files&sol;386034&sol;original&sol;file-20210224-21-1cm&fjlig;u7&period;PNG&quest;ixlib&equals;rb-1&period;1&period;0&amp&semi;q&equals;15&amp&semi;auto&equals;format&amp&semi;w&equals;600&amp&semi;h&equals;599&amp&semi;fit&equals;crop&amp&semi;dpr&equals;3 1800w&comma; https&colon;&sol;&sol;images&period;theconversation&period;com&sol;files&sol;386034&sol;original&sol;file-20210224-21-1cm&fjlig;u7&period;PNG&quest;ixlib&equals;rb-1&period;1&period;0&amp&semi;q&equals;45&amp&semi;auto&equals;format&amp&semi;w&equals;754&amp&semi;h&equals;752&amp&semi;fit&equals;crop&amp&semi;dpr&equals;1 754w&comma; https&colon;&sol;&sol;images&period;theconversation&period;com&sol;files&sol;386034&sol;original&sol;file-20210224-21-1cm&fjlig;u7&period;PNG&quest;ixlib&equals;rb-1&period;1&period;0&amp&semi;q&equals;30&amp&semi;auto&equals;format&amp&semi;w&equals;754&amp&semi;h&equals;752&amp&semi;fit&equals;crop&amp&semi;dpr&equals;2 1508w&comma; https&colon;&sol;&sol;images&period;theconversation&period;com&sol;files&sol;386034&sol;original&sol;file-20210224-21-1cm&fjlig;u7&period;PNG&quest;ixlib&equals;rb-1&period;1&period;0&amp&semi;q&equals;15&amp&semi;auto&equals;format&amp&semi;w&equals;754&amp&semi;h&equals;752&amp&semi;fit&equals;crop&amp&semi;dpr&equals;3 2262w" alt&equals;"" &sol;><figcaption><span class&equals;"caption">Children could indicate what they believed were the intentions of the advertisement we showed them&period;<&sol;span> <span class&equals;"attribution"><span class&equals;"source">Images were adapted from Carter et al &lpar;2011&rpar; and Macklin &lpar;1987&rpar;<&sol;span><&sol;span><&sol;figcaption><&sol;figure>&NewLine;<p>More than 75&percnt; of children knew four to six aspects of the persuasive advert&period;<&sol;p>&NewLine;<p>For example&comma; 76&percnt; knew the &OpenCurlyDoubleQuote;toymaker made the advertisement” and 82&percnt; knew the &OpenCurlyDoubleQuote;toymaker wanted to encourage children to use the product”&period; Although only 37&percnt; knew the &OpenCurlyDoubleQuote;toymaker wanted them to buy the product”&comma; children in that age group have less opportunities to use or see cash&period;<&sol;p>&NewLine;<p>While many people may think children know nothing about advertising&comma; our study showed most children could identify the nature and intentions of persuasive advertising&period;<&sol;p>&NewLine;<p>We extended our study to see if children could make responsible financial decisions&period; We found children who earned pocket money were more likely to save money and reject the offer to buy an advertised toy&period;<&sol;p>&NewLine;<h2>Over-regulation could have negative effects<&sol;h2>&NewLine;<p>While the ASIC report is valid and balanced&comma; the response to remove banking programs from schools may unintentionally negate the social and economic benefits of such programs&period;<&sol;p>&NewLine;<p>Even if the Dollarmites program doesn’t educate children on consumer behaviour directly&comma; marketing plays an <a href&equals;"https&colon;&sol;&sol;academic&period;oup&period;com&sol;jcr&sol;article-abstract&sol;26&sol;3&sol;183&sol;1815356&quest;redirectedFrom&equals;fulltext">important role in socialising consumers<&sol;a>&period; It can help them understand their consumer rights&comma; how to use unit pricing or how to save money&period;<&sol;p>&NewLine;<p>Over-regulation may generate reactance&period; <a href&equals;"https&colon;&sol;&sol;link&period;springer&period;com&sol;article&sol;10&period;1007&sol;s11301-020-00180-y">Consumer reactance<&sol;a> occurs when a consumer feels lack of control over their choice and when behavioural freedom is threatened&period;<&sol;p>&NewLine;<p>For example&comma; children may only learn about products from their parents or friends based on their preference or knowledge&period; This means they may never get the opportunity to choose or practise their own coping strategies for marketing persuasion&period;<&sol;p>&NewLine;<p>While most parents might be cautious about school banking programs&comma; our results indicate children can demonstrate responsible consumption behaviours&comma; save their pocket money and can identify persuasive advertising messages&period;<&excl;-- Below is The Conversation's page counter tag&period; Please DO NOT REMOVE&period; --><img style&equals;"border&colon; none &excl;important&semi; box-shadow&colon; none &excl;important&semi; margin&colon; 0 &excl;important&semi; max-height&colon; 1px &excl;important&semi; max-width&colon; 1px &excl;important&semi; min-height&colon; 1px &excl;important&semi; min-width&colon; 1px &excl;important&semi; opacity&colon; 0 &excl;important&semi; outline&colon; none &excl;important&semi; padding&colon; 0 &excl;important&semi; text-shadow&colon; none &excl;important&semi;" src&equals;"https&colon;&sol;&sol;counter&period;theconversation&period;com&sol;content&sol;155360&sol;count&period;gif&quest;distributor&equals;republish-lightbox-basic" alt&equals;"The Conversation" width&equals;"1" height&equals;"1" &sol;><&excl;-- End of code&period; If you don't see any code above&comma; please get new code from the Advanced tab after you click the republish button&period; The page counter does not collect any personal data&period; More info&colon; https&colon;&sol;&sol;theconversation&period;com&sol;republishing-guidelines --><&sol;p>&NewLine;<h6><a href&equals;"https&colon;&sol;&sol;theconversation&period;com&sol;profiles&sol;shasha-wang-994374">Shasha Wang<&sol;a>&comma; Lecturer&comma; <em><a href&equals;"https&colon;&sol;&sol;theconversation&period;com&sol;institutions&sol;queensland-university-of-technology-847">Queensland University of Technology<&sol;a><&sol;em> and <a href&equals;"https&colon;&sol;&sol;theconversation&period;com&sol;profiles&sol;gary-mortimer-1322">Gary Mortimer<&sol;a>&comma; Professor of Marketing and Consumer Behaviour&comma; <em><a href&equals;"https&colon;&sol;&sol;theconversation&period;com&sol;institutions&sol;queensland-university-of-technology-847">Queensland University of Technology&period; <&sol;a><&sol;em>This article is republished from <a href&equals;"https&colon;&sol;&sol;theconversation&period;com">The Conversation<&sol;a> under a Creative Commons license&period; Read the <a href&equals;"https&colon;&sol;&sol;theconversation&period;com&sol;school-banking-programs-target-vulnerable-consumers-but-research-shows-kids-are-smarter-than-you-think-155360">original article<&sol;a>&period;<&sol;h6>&NewLine;

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